Kay Sever, CMC, CQIA

OptimiZ Consulting, LLC

Management Consultant Sustainable Improvement Coach & Consultant Speaker, Author, Columnist

“Connecting People to Performance and Profits”
Author of “Building An Opportunity Culture”

VALUE PROPOSITION

Kay Sever has shown thousands of managers and employees how to improve results by identifying, valuing and capturing lost opportunities and removing the organizational barriers that prevent sustainable change. When barrier removal is overlooked in process improvement work, there is little chance for success and the credibility of the management team suffers. A balanced focus is required to reap the benefits of process changes for years to come:

• Strive to maximize the potential of the infrastructure already in place.
• Improve key performance trends by identifying low-level measures tied to daily activities and expected levels of performance. Enable employees to measure their own performance.
• Create links between management processes, decision criteria and process improvements to build a foundation for sustainable change. When these links are missing, process changes are impossible to sustain long-term.
• Help departments meet internal and external customer requirements and work more effectively together.
• Barrier removal is part of the scope of work. Help managers and employees practice new behaviors and language to remove them.
• Helps management teams lead improvement with new language and actions that empower employees and encourage follow-through at all levels.

Visit her website for more information on her services: MiningOpportunity.com

WHERE EXPERIENCE MEETS OPPORTUNITY...

Kay Sever has been helping organizations improve operational, financial and organizational performance for the past 35 years. She has worked directly with all levels of management, production and maintenance departments, as well as support departments such as purchasing, warehousing, marketing, accounting and others to measure performance, meet expectations, and make work easier.

EDUCATION / CERTIFICATIONS:

Kay graduated from Purdue University’s Krannert School of Management and is founder and president of OptimiZ Consulting LLC. Kay is certified in quality improvement and is a CMC (Certified Management Consultant). Only 1% of all consultants are awarded this certification, which is earned through client testimonials, ethical practices, and a working knowledge of consulting processes that maximize client value.

MEMBERSHIPS:

Kay is a member of the Institute of Management Consultants, National Speakers Association, American Society for Quality, and the Arts and Business Council of Greater Phoenix. She is a past member of the Arizona Quality Alliance, Institute of Management Accountants and the Gilbert AZ Economic Development Council.

KEYNOTE SPEAKING:

Kay has spoken to thousands of conventions and conference attendees over the past 9 years. Her enlightening and motivational keynotes focus on changing perceptions about opportunity and the barriers that get in the way of improvement. She empowers her audiences to step out of their comfort zones and courageously address the problems that “eat their lunch” on a daily basis. Contact her if you are looking for a speaker that shares memorable stories and leaves the audience with new ideas for implementing change.

BOOK:

Kay wrote “Building An Opportunity Culture” to raise awareness about the barriers that prevent companies from meeting expectations with process improvement work. Twelve chapters cover different aspects of the “People Side of Improvement” and include nearly 40 non-technical case studies about success and failure with improvement. These case studies, combined with the author's anecdotes and perspectives on behaviors and paradigms, will help managers create cultures designed to sustain change in large and small organizations. Go to MiningOpportunity.com/Products/Books to learn more and purchase the book.